It then asks for my password and then proceeds to automatically set up server settings… If I repeat the initial steps of adding the account, and go through the Advanced options and select “Let me set up my account manually, I select IMAP. Option #3, allows me to send logs to Microsoft. & SMTP for “Require login using Secure Password Authentication (SPA)”, but that does not look to be the same as the Apple page references regarding the requirement for SMTP authentication. The exception, is that Outlook has options for IMAP These values match as specified by apple support (). Option #2, allows me to specify the IMAP & SMTP settings, ports, encryption methods, etc. Option #1, takes me back to the beginning of this process, which is not helpful in my situation. I am not accidentally typing a wrong character in any of those login requests.įollowing the errors that Outlook reports, it provides three options (well, four if you include “Retry”). I have copy/pasted those credentials (no trailing space either), so I am confident I am 100% absolutely positive the email and password are correct, as I use the same credentials to log into the webmail login, as well as the Apple ID page. “We couldn’t log on to the incoming (IMAP) server.” However, upon entering the email address and password Outlook then reports that “Something went wrong”. The process you linked is the process I was following.
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